Receive your product at the soonest possible as we ship direct to you.
Track your order
Know exactly where your product is with tracking details.
Get your product shipped out soonest
Enjoy fast and hassle-free shipping right to your doorstep when you order today.
To over 50 locations worldwide
It’s even easier to get your product now as we ship to even more locations.
Frequently Asked QuestionsView FAQ page
Shipping generally costs around US$49 for one Secretlab chair or Secretlab MAGNUS Metal Desk. The final shipping cost depends on your location and will be calculated at checkout. We also offer discounted or free shipping promotions from time to time, so do keep a lookout for them!
We ship to residential or commercial addresses in the 48 contiguous United States, excluding military APO, FPO, and DPO destinations.
If you have a special delivery request, such as calling in advance, scheduling delivery dates, or leaving the package in a specific location, please reach out to courier service directly after placing your order.
Our warehouse is based in Tennessee and Utah. Under normal circumstances and subject to stock availability, your order will be processed within 1 working day, and delivered within 3 working days*.
* Exceptions may apply to distant and/or less accessible locations. We do not ship to PO boxes and Military APO, FPO and DPO destinations.
** Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
We deliver your order straight to your address via FedEx & UPS. You’ll receive an email with a tracking number when your order ships, so you can easily track your order. Please ensure that you’re home on the day of delivery to receive your order.
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Flat packed and self-assembled.
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At Secretlab, we believe in delivering the best value to our customers. Enjoy more savings with our flat packed, self assembled products, delivered directly to you.Shop Now