Customer Reviews

Based on 1048 reviews
90%
(947)
8%
(88)
1%
(10)
0%
(3)
0%
(0)
A
A.C.
Best Purchase in my Office

Over the years, I have settled for chairs in the $75 - $150 range. Little did I realize until getting my Omega 2018 (I have had it for 4 months now) that you truly do get what you pay for when it comes to office/gaming chairs. I do not get back fatigue any longer while using my new chair, and the included pillow and lumbar support cushion add an additional level of comfort.
To anyone who is on the fence, trust this random guy on the internet and just get one. You will not be disappointed.
Thanks Secretlab!

F
F.R.
Best chair ever !

I received the Omega four months ago. It is really confortable and well made! I wasn't sure of which one to take at the beginning between the Omega and the Titan (I'm 5'11), but finally the Omega fits perfectly for me and I don't regret my choice. It's worth the investment !

h
h.d.
Long Due Review

i gotta say this chair looks great, a lot of different functions, wheels are smooth. well made and is strong. but after a few months of use i started realizing the seat is very stiff, after 1-2 hours of sitting, my butt starts hurting... chair might look great but the comfort lvl is not high which makes me give them the 3 stars.
im only 5'7 at 155 pounds. the neck and back rest is a must without them the chair is just hard. haha

Hi Henry, thanks for your kind words and feedback. We're sorry to hear that you're finding the seat to be excessively firm and we want to help! Do write in to us at info.us@secretlab.sg with your invoice number and our expert team will make sure to assist you with this.
S
S.
Secret Labs Omega Stealth from a streamers perspective

I spend 4-8 hours in my gaming chair almost every single day. To be honest I find a PC gamer's most prized possession is his throne. I never find my self dissatisfied by my Omega, the materials are very well made, the chair assists in posture and my back has never felt better. Also the comfort of the chair is simply heavenly, I never over my 8 hour period find myself getting uncomfortable, and now that I work from home its almost the only chair I sit in. I could not be happier with my purchase from Secret Labs, this chair is well worth the investment. PLUS THE CUSTOMER SERVICE HERE IS AMAZING.

S
S.G.
Secretlab Omega

Beautiful looking chair; seems very durable. Easy to put together by a single person (pay attention to the warning and be careful around the handle). Wheels are smooth and quiet. The recline is quite nice, and so are the elbow rests.

Two issues: The neck pillow rests too high (I'm 5'9), to the point where I no longer use it. But more importantly, the chair seat is uncomfortably firm. I was hoping that it'd soften a bit after 2 months of use, but no luck.

Hi Stan, thank you for your kind words. We're sorry to hear that you're still finding the OMEGA to be firm, even after a few weeks of usage, and we want to assist you with this. Feel free to drop our team an e-mail at info.ca@secretlab.sg and we will be happy to get this checked out for you!