Secretlab OMEGA 2020
47953 Customer Reviews
Secretlab OMEGA 2020 Series
Everyday comfort without the frills. The Secretlab OMEGA 2020 sets the standard for impeccable build quality and comfort in a gaming chair.
Superior Comfort in a Compact Form Factor
Specially formulated patent-pending cold-cure foam, crafted for the perfect blend of even weight distribution and optimal pressure relief.
Secretlab PRIME™ 2.0 Leatherette is stress-tested in our lab for durability, abrasion and flex resistance — far more rigorous than industry standards, for years of real-world use.
All-day comfort with the Secretlab Signature Memory Foam Head Pillow. Made of dense premium memory foam coated in a layer of cooling gel and wrapped in velour for a soft touch.
Snug Fit Seatbase
Complete Recline And Tilt Adjustability
Full-Metal 4D Armrests
Signature Memory Foam Lumbar Pillow and Head Pillow with Cooling Gel
Best-In-Class Materials
Resources and Specifications
Frequently Asked Questions
Once your order has been delivered, we’ll send you an email containing an assembly video and guide. You can also find them on our Resources page.
The assembly video and guide will walk you through each step of assembly. We strongly recommend that you watch this before attempting to assemble your Secretlab gaming chair as it contains vital safety information and tips that will make your assembly process smoother. Most users take about 20 minutes to assemble their chair.
If you run into any issues during assembly, please contact us via our Contact Form. Our support team will be in touch shortly.
We engineer our chairs for years of daily use, but proper aftercare is still crucial to ensure they stay in good condition. This means keeping liquids away from your Secretlab chair and wiping it down regularly to keep it clean. For more tips on keeping your gaming chair in mint condition, we’ve put together a handy Aftercare Guide with more detailed maintenance instructions.
Under normal circumstances and subject to stock availability, orders typically take 1 working day to be processed and will thereafter be delivered within 1-3 working days.
* Exceptions may apply to distant and/or less accessible locations. We do not ship to PO boxes and Military APO, FPO and DPO destinations.
** Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
We deliver your order straight to your address via FedEx & UPS. You’ll receive an email with a tracking number when your order ships, so you can easily track your order. Please ensure that you’re home on the day of delivery to receive your order.
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Secretlab OMEGA 2020 Gaming Chair
Customer Reviews
Customer Reviews
- Reviews
- Questions
Great chair
This is a second chair I bought. First one was for my son. This one is for my daughter. She wanted the smaller size that fit her proportions better. Kudos for Secretlab for having different sizing options to fit your needs. Very comfortable for sitting long periods of time. Easy to assemble. Needed to follow up with customer service. There is no number you can call so you can only submit an email ticket. Don’t love it takes days for them to respond but they did resolve my issue. Just be mindful there’s immediate help to call and you have to patiently wait for an email response.
Cats love it too!
Chair is Awesome! Heavy, great build quality. Breathable, looks good, lots of adjustments. Love the firm cushions, should last many years!
Great Product but not sure why they said the arms fold
Before purchasing the chair, I asked customer service via chat if the arms had to be installed on the chair. I was told that the arms were designed to be folded down because some people want to do activities such as play guitar. On arrival, I discovered that this was completely false. However, the arms do not need to be installed as I had hoped. I'm not sure why I was not told the truth. I did install the arms and I am fine with them but it is great to know that I can remove them. The chair is comfortable and quiet. The wheels roll nice. The adjustments available are plentiful. The pillow is wonderful and I didn't think i would use it. I debated on regular or small size and chose small. I feel it is a great size and I could have even gone smaller. Chair back was missing a bolt, but they shipped one out after filling out some paperwork so we could finally assemble and use the chair.
Outstanding product & service
Cannot fault Secret Lab at all. The whole experience was amazing from start to finish. I even had a manufacturing issue which was dealt with beyond my expectations. Highly reccomended.
Epic chair
Very good for gaming and even casual
Product Warning
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