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Recommended Size |
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L
XL
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5'9" - 6'7" |
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< 290lbs |
Product Features
Resources and Specifications
Frequently Asked Questions
Once your order has been delivered, we’ll send you an email containing an assembly video and guide. You can also find them on our Resources page.
The assembly video and guide will walk you through each step of assembly. We strongly recommend that you watch this before attempting to assemble your Secretlab chair as it contains vital safety information and tips that will make your assembly process smoother. Most users take about 20 minutes to assemble their chair.
If you run into any issues during assembly, please contact us via our Contact Form. Our support team will be in touch shortly.
We engineer our chairs for years of daily use, but proper aftercare is still crucial to ensure they stay in good condition. This means keeping liquids away from your chair and wiping it down regularly to keep it clean. For more tips on keeping your chair in mint condition, we’ve put together a handy Aftercare Guide with more detailed maintenance instructions.
Orders are shipped from our warehouses in Tennessee and Utah. Once you’ve placed your order, it typically takes up to 1 working day to be processed and is delivered within 3 working days.* Once your order has shipped, you’ll receive a tracking number that you can use to follow your package as it makes its way to you.
*Exceptions may apply for particularly distant or inaccessible locations.
**Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
We deliver your order straight to your address via FedEx & UPS. You’ll receive an email with a tracking number when your order ships, so you can easily track your order. Please ensure that you’re home on the day of delivery to receive your order.
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Secretlab TITAN 2020
Customer Reviews
Customer Reviews
- Reviews
- Questions
Great chair, OMG the packaging
The chair while somewhat pricey is well built, the packaging alone was impressive, it was all heat wrapped and well secured. The base is all metal on my chair with well built casters. While I won’t personally likely use the 165degree tile-back the multidirectional capabilities in the chair and armrest are nice. The cushioning is like sitting on one of those body molding pillows. I’m happy with the purchase and expect it will last me quite awhile.

First time!
This was my first secret lab purchase and let me say, I will never use anything else. The quality of the chair is fantastic, not only that but the instructions to put it together were impeccable, I will definitely use secret lab for all my office chair needs from now on!

BEST. CHAIR. EVER
The chair was really easy to set up and can’t get over how sturdy and supportive it is. I have never had such a comfy chair and the build quality is amazing.

BEST. CHAIR. EVER
The chair was really easy to set up and can’t get over how sturdy and supportive it is. I have never had such a comfy chair and the build quality is amazing.

BEST. CHAIR. EVER
The chair was really easy to set up and can’t get over how sturdy and supportive it is. I have never had such a comfy chair and the build quality is amazing.