Specifications and Shipping
Frequently Asked Questions
Secretlab chairs are built to be highly customizable and feature a wide range of adjustments. We recognize that people come in all shapes and sizes, and our chairs are designed to accommodate various heights and weights.
To get an idea of the best fit for you, check out our sizing calculator.
However, you should also refer to the specifications sheet for each chair for more detailed dimensions.
Upon purchase and fulfilment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. You can also find the Assembly Video and Assembly Guide in our Resources page.
The Assembly Video and Guide will give you a step-by-step visual walkthrough, as well as some important safety information to keep in mind. So, watch it through at least once before you start. Most users take about 20 minutes to assemble their chair.
If you run into any issues during the assembly, please feel free to contact us through our Contact Form and our support team will do their best to help you.
Secretlab chairs are exceedingly durable, but proper aftercare is still crucial to ensure they stay in good condition for a long time. This means keeping liquids away from your chair, and also wiping it down once in a while to keep it clean. We’ve compiled a handy Aftercare Guide with more detailed instructions, and you can refer to that for more information.
Our warehouse is based in Tennessee and Utah and orders usually take up to 1 working day to be processed and delivered within 3 working days. Exceptions include distant locations* and stock availability.
* May take up to 5 working days.
** Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
*** We’re expecting additional delivery delays to your orders as a result of the recent Suez Canal blockage and the high volume of sales over Easter weekend. We ask for your patience as we work to get your order to you as soon as possible.
When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. The tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately.
Secretlab TITAN 2020
그동안 의자를 거의 1년주기로 바꿔가면서 항상 불만족 이였는데 이번 시크릿랩 제품 사용하고나서 소파대신에 의자에 앉아서 영화를 볼정도 입니다 허리가 불편하신분들 요추 지지대로 건강하세요
같은 SKT T1 에디션이지만 의자의 쿠션감이나 등받이 조작, 기본 프레임 등의 품질적인 퀄리티가 압도적으로 우수합니다. 한달여간을 고민하다 주문 했는데 받자마자 후회 했던 부분이 왜 그동안 긴 시간을 고민했었을까 하며 더 일찍 구매하지 않은 걸 후회 했습니다.
Honestly comfortable and nice to sit on. Takes a while to break into
It's great! Everyone in the family loves it and wants to sit on it all the time! I love the size and it feels cozy every time I'm in it.
Overall the chair works fine and is very comfortable, however my main 2 qualms are that 1. The chair can be squeaky when moving back and forth and be quite noisy 2. The Titan chair lacks a back lumbar pillow and results in low support for the back of the user Other than that, the chair works fine and as promised.