Limited Edition
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    Limited Edition
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    70 Reviews
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    customer reviews
    Secretlab United States has been appointed as the official distributor of NeueChair™ in United States. For more info, visit
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    • Ships* from Tennessee/Utah
    • Typically delivers in 1-2 working days by Fedex. Exceptions
    • 12-Year Limited NeueChair Warranty. Learn More
    • Up to 49-day refund/return policy.** Learn More
    * Shipping cost calculated upon checkout.
    ** Return fees apply.
    The NeueChair is engineered to be the ultimate modern computer chair—fully ergonomic, intuitive to use, comfortable— all combined into a stunning design to cater to any user who spends long hours seated.

    Sitting for hours at a desk without sufficient support means your back, neck and shoulder muscles have to work much harder to prevent improper posture. More often than not, this results in aches and strains.

    NeueChair™ is designed not just to take the load and pressure off, but to keep your body naturally balanced and well-supported so you can maintain your focus on working.

    Read More
    Secretlab Chairs Features

    Built for resilience. Designed for comfort.

    Made with NeueMesh™
    The elasticity and breathability of mesh has made it the practical choice of the modern workplace. The NeueMesh™ is a premium 3-layer mesh created by combining polyester fibre and DuPont yarn, and has been optimized for long hours of usage, feel on skin, and long-term durability.

    NeueMesh™ has passed stringent ASTM tensile and tearing strength tests, as well as ISO 12947 abrasion resistance tests.
    ControlShift™ Adjustments
    Forget bending awkwardly and fumbling around to make adjustments to your chair. Simply squeeze the ControlShift™ hand levers to adjust to your preferred height(Right lever), or to lock and unlock the backrest tilt(Left lever). It’s simple and intuitive, as a chair should be.
    Lumbar support
    A simple and effective lumbar support that can be height-adjusted to suit the curvature of your spine.
    Ergonomic settings (Focus Mode)
    The NeueChair™ allows for two easy ways to change the ergonomic level of the chair. To change to ‘Focus mode’(the maximum ergonomic setting), tuck your body into the backrest by sliding the seat backwards, and push the backrest forward into your lumbar.
    Double layer Class IV hydraulics
    Nothing is more important than safety and stability. The Class IV hydraulic pistons from SHS is the go-to choice for all premium task chairs, and has passed rigorous tests such as BIFMA, SGS, and TÜV. We’ve customized an extra layer of protection(by carburizing) to further reinforce its long term durability.
    Designed for your health
    The NeueChair is engineered to be the ultimate modern computer chair—fully ergonomic, intuitive to use, comfortable— all combined into a stunning design to cater to any user who spends long hours seated at work.

    Sitting for hours at a desk means your back, neck and shoulder muscles are working immensely hard to keep your spine and body maintained upright. Each feature of the NeueChair™ is designed not just to take the load and pressure off, but to keep your body naturally balanced and well-supported so you can maintain your focus on working.
    ADC12 Aluminium alloy
    The core of the NeueChair’s supporting structure(wheelbase and backspine) are made from ADC12 aluminum alloy, a strong and durable material used in modern manufacturing. Strengthening ribs are added to the wheelbase, allowing it to pass the BIFMA static impact test(1360kg) and dynamic impact test(1150kg).
    PU-coated armrests
    Specially designed with a slight concave, and with a grippy PU material for the elbow to anchor.
    65mm PU casters, equipped with noise-reduction
    The NeueChair is equipped with durable PU rubber wheels that ensures smooth movement in all directions and are friendly towards most kinds of floor surfaces. Noise-reducing caps have been added to reduce unwanted noise.


    Frequently Asked Questions
    View FAQ page

    12-Year Limited Warranty

    Item Period
    Skeletal Frame of chair
    Aluminum frame
    12 Years
    PA Frame
    Lumbar Support
    Central Mechanism Hub
    5 Years
    Armrest mechanism
    Casters mechanism
    Gas Lift
    3 Years
    Wear & Tear, including but not limited to: degradation of mesh, top portion of armrests, lumbar pillow, casters exterior, ControlShift™ paddles, variance of tightness of mechanisms. Not Covered

    Read Full Warranty Statement

    Customer Reviews

    Customer Reviews

    4.8 Based on 70 Reviews
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    Mr A.
    United Kingdom United Kingdom

    Ample width

    PROS Smooth n' sleak look. Comfort with excellent adjustable back support. Ample width unlike racing style gaming chairs. Easy reach adjustment leavers just under arm rests for hight & back. Arms are soft flexible cold foam, no elbow calluses. 2 min assembly, unboxing tool longer lol. Seat debth adjustment. Unlocked back tension strength adjustment. They keep good company, delivered Madstone - Belfast in 2 days by DHL. CONS No tilt adjustment. Arms only go up/down & point in/point out. no back/forward or in/out. (A trade off for adjustment leavers being in a place of convenience I believe Headrest accessory continually out of stock.

    Mr A Hegney verified customer review of NeueChair™
    Secretlab US

    Hi Mr Hegney, thank you for your support and the review. We are glad to hear that you are enjoying your Secretlab chair, and we have noted on your feedback. Do write in to us at and we will be happy to help. Looking forward to hearing from you.

    Daniel S.
    United States United States

    Great Chair; Customer Service is Slow

    This is my second NeueChair. I’m thrilled with the product. I have one at work and one in the home office. I have headrests for both chairs. There was an issue with the second chair, where the mesh back adjustment would not stay fixed in the forward position. I didn’t realize this until after assembling the chair. Neue asked me to disassemble the chair before sending replacement parts. This meant that I was out of a chair for a little while. Additionally, disassembly is not the simplest process, so you need tools and space to store the chair if you have an issue. It’s easier if you thoroughly check the frame for issues before assembling. My issue was that the backrest button would not fully seat. Neue sent a replacement frame. All told, it took about a month from the time I received the chair to the time I was able to send back the replacement frame. But I was only out of a chair for about a week, from disassembly to receiving replacement frame. If you have to deal with customer service in the US, they only respond to emails about once a day, and I was not able to make this process quicker. Their excuse was that they were in Singapore, but I replied to many of their emails within an hour of receiving them, so I don’t think this makes much sense. All in all, it’s a wonderful product and customer service is responsive, even if it is a little slow. I would highly recommend this product. Many of my colleagues have the HM Aeron and the NeueChair is equally as functional and much better looking for half the price.

    Daniel Salmon verified customer review of NeueChair™
    Secretlab US

    Hi Daniel, thank you for your support and kind words. We're happy to know that you're enjoying your NeueChair. We will take your feedback into consideration and it's something we will look into.

    A Secretlab US Customer
    Craig D.
    Australia Australia

    NeueChair Love it

    I have a long standing spinal injury and a good chair is critical to me being able to work. The NeueChair is not just a a good chair it is an amazing chair. the adjustments contained within the chair have allowed me more comfort than I have ever had before because of my condition Not to mention the excellent service I have received from Secret Lab getting the chair to me promptly and efficiently. Thankyou so much

    Craig Deane verified customer review of NeueChair™
    Kinetek P.
    Singapore Singapore


    A comfortable chair, with adjustable seat depth. Worth the price!

    Kinetek P. verified customer review of NeueChair™
    Barrett B.
    United States United States

    Had chair for a Month

    I can't say enough good things about this product so far. It was very easy to assemble. It is very breathable and I have better posture when working long days on edits. It is all that I hoped for and more. Well done Neue!