OMEGA Series

2339
customer reviews   |   /5 rating
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1 Choose your Upholstery


2 Choose your Color

Special Edition

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Same construction as our 2018 models
Napa leather is a natural material and may contain slight imperfections on its surface. Animal skins naturally contains imperfections which makes each product unique to itself and does not compromise the quality of it in any way.
OMEGA Series comes packaged with :

    Features
    Features

    Secretlab Chairs Features

    Materials
    Secretlab Chairs Materials

    Shipping
    * Shipping cost calculated upon checkout.

    Frequently Asked Questions
    View FAQ page

    How long does delivery take?

    Our warehouses are based out of Tennessee and Utah. Under normal circumstances, please allow for up to 1 working day for your order to be processed and 2-5 working days for your package to be fulfilled and delivered, depending on your location.

    * Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.

    Can I track my order?

    When your order has been shipped, you'll receive a shipping confirmation and tracking number via email. The tracking information can take up to 24 hours to update, so don't worry if it doesn't show up immediately!


    From the moment you unbox the package to the comfort of reclining in your brand new chair, every detail has been refined to make your Secretlab experience the best. Tell us your favourite part of your Secretlab unboxing experience! Give your back a break. Invest in years of comfort at https://secretlab.co/.

    Posted by Secretlab on Monday, July 30, 2018
    Warranty

    2-year warranty with top class support.

    Secretlab 2-Year Warranty

    2-year warranty on all functionality portions of the chair. Aesthetic defects & misuse of the chair are not covered.
    Read Full Warranty Statement

    Return / Refund Policy

    Defective products which do not conform to Secretlab's warranty will be replaced, subject to our Warranty Policy.
    Up to 49 days from the date of delivery, subject to return fees.
    Read Full Return/Refund Policy
    Specifications
    Recommended Max Load
    Height
    Weight

    What's In The Box
    OMEGA 2018 backrest
    OMEGA 2018 seatbase with armrests
    Aluminium wheelbase
    Multi-functional tilt mechanism
    Class 4 hydraulic piston
    Hydraulic sleeve
    Tilt levers
    5x 6cm PU casters
    Side covers
    Screw set
    Velour head pillow
    Memory foam lumbar pillow

    Frequently Asked Questions
    View FAQ page

    How do I know if a Secretlab chair will be a good fit for me?

    We've designed our chairs to be as adjustable as possible, taking into consideration that people have varying weights and height. We do have a recommended using our chair measurement guide base on your height and weight here with our Sizing Guide to get a better idea on which chairs suits you best.

    However, we also understand that people come in different shapes and sizes, so as our Sizing Guide is based on a general guideline, we strongly recommend checking out the measurements of each chair under the Resources page.

    We also suggest comparing these measurements against your current chair, to give you a better idea of which chair would fit you best.

    How do I assemble my Secretlab Chair?

    Upon purchase & fulfillment, a confirmation email containing an Assembly Video as well as an Assembly Guide will be sent to your inbox. Alternatively, you can find the Assembly Video and Assembly Guide in the Resources page.

    The Assembly Video and Guide will give you a good step-by-step visual walkthrough, as well as some important safety information to keep in mind. So watch it through at least once before starting and you'll find it much easier. An average person takes about 20 minutes to assemble the chair!

    If you run into any issues during the assembly, please do not hesitate to drop us an email at info.us@secretlab.sg and our support team will do their best to help you.

    How do I take care of my Secretlab chair?

    We have prepared an aftercare guide for our customers.

    View Aftercare Page


    Certifications
    View all certifications


    From the moment you unbox the package to the comfort of reclining in your brand new chair, every detail has been refined to make your Secretlab experience the best. Tell us your favourite part of your Secretlab unboxing experience! Give your back a break. Invest in years of comfort at https://secretlab.co/.

    Posted by Secretlab on Monday, July 30, 2018
    Reviews

    Customer Reviews

    Customer Reviews

    Based on 2339 reviews
    5 ★
    91% 
    2117
    4 ★
    8% 
    187
    3 ★
    1% 
    29
    2 ★
    0% 
    4
    1 ★
    0% 
    2
    Customer Photos
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    • Reviews
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    Your input is very much appreciated. Share it with your friends so they can enjoy it too!

    LR
    23/04/2019
    Legend r.
    Singapore

    Just eh

    Its nice but like it would be nicer if the arm chair doest swivel that much and it would be nice as well if the pillows werent coming out of its sitches and the chair is overall not bad

    Legend r. verified customer review of Secretlab OMEGA 2018 SoftWeave™
    SW
    23/04/2019
    Sebastian W.
    Singapore

    OMEGA 2018 Softweave Review

    Great chair, very comfortable and adjustable. But step #9a attaching the back to the backrest attachments to the side is very difficult due to the back and backrest do not align well on the width and fit. Took us almost an hour pushing and pulling the back into place to fit the backrest attachment as they do not align smoothly. It was almost enough to make us want to return the product.

    Sebastian W. verified customer review of Secretlab OMEGA 2018 SoftWeave™
    EV
    22/04/2019
    Elena V.
    United States

    Better than expected.

    Was delivered on schedule, really fast. Great packaging with easy to read and follow instructions. Probably took less than 30 min to assemble. I picked a breathable fabric. Very good lumbar and back support.

    Elena V. verified customer review of Secretlab OMEGA 2018 SoftWeave™
    JR
    22/04/2019
    Jacob R.
    United States

    Unparalleled Satisfaction

    Secret Lab has outdone every expectation I’ve had of purchasing my first game chair. The website made it very easy to chose the exact chair fit for my needs and the selection of styles made the Cookies and Cream SoftWeave an easy choice. Much more snuggly than all the leather options that dominate the market, and I hope to see more color options in the future. From point of sale to the day I got to have my first official sit, Secret Lab kept me very informed through email every step of the way where my chair was and what I would need to do once it got to my home. For those with the desire to assemble the product themselves, the written and video instructions provided were easy to understand and made the process a stress free breeze, and I was provided plenty of spare parts Incase I messed up. Once assembled, I became truly impressed with the amount of attention to detail went into the design of the Omega. Beautiful, clean stitching on every inch of the chair, impressive embroidery for all the logos, which stand out without stealing the show from the comfortable SoftWeave fabric. I’m a stickler for prime, consistent adjustment and the tilt mechanism and omnidirectional arm rests made it easy to find my sweet spot for ultimate comfort. I will buy another Secret Lab chair, and I will recommend one of their products for every person who comes to me because I know for a fact Secret Lab will meet and exceed every expectation from any serious gamer who understands the value of having a quality chair for their work. I wish I could give ten stars.

    GR
    22/04/2019
    Giandomenico R.
    Italy

    Best pc chair

    I'm a web developer and I stay almost 12 hours seated in front of the pc. The chair that I had before started to cause me back pain. I saw that this one is designed for gamers so I gave it a try. It looks comfortable so far and it was really easy to assemble (I did it alone even though two is better). I'm not really comfortable with the head cushion when I have to turn around the head on the different screen so I remove it and I use it only when I work on the single screen. For the rest, so far so good. I'm satisfied

    Giandomenico R. verified customer review of Secretlab OMEGA 2018 SoftWeave™